Every Friday · free · for clients and prospects
Q&A on Zoom with your Canadian Authorized Representative
Canadian immigration services must be conducted by a licensed Canadian immigration practitioner — the Canadian Government calls them Paid Authorized Representatives — and there is a reason the Government wants you to have direct access to yours. This page is that access: a weekly Q&A with Joy Stephen, CICC R419719, and the free resource meetings around it.
All free sessions are subject to cancellation at short notice based on the speaker's engagements. There are no known cancellations at this time; if one is announced it appears here.
Friday AR Q&A — direct entry
Takes you straight into the meeting at the scheduled time. Save it.
Thursday resource meeting
Every Thursday. A support person walks you through the free resources for clients and prospects. Open polinsys.com/resource while attending; on-demand webinars at polinsys.com/webinar.
Time in your city
Next Q&A: Friday, 2 October 2026
Your next Q&A
10:00 AM EST (summer) - 9:00 AM EDT (winter)
14:00 UTC · every Friday
Come back to this page at that time and go directly to the meeting — or use this link: https://polinsys.co/q
One session, 14:00 UTC, shown on each city's clock — the same button opens the meeting at every one of these times. If your city is not listed, follow one in your own time zone.
Friday Q&A — times and credentials — click to enlarge
Thursday resource meeting — click to enlarge
Nursing meeting — first Thursday of the month — click to enlarge
A free weekly Q&A with a licensed Canadian immigration professional
Every Friday, Joy Stephen — a licensed Canadian immigration practitioner, Regulated Canadian Immigration Consultant CICC R419719 — answers immigration questions live on Zoom, free of charge, for clients and prospects anywhere in the world. It has run for years and it is the simplest way to put a real question to the person who would actually represent you before Immigration, Refugees and Citizenship Canada.
People bring questions about Express Entry and their CRS score, the Provincial Nominee Programs and which province fits their occupation, LMIA and employer-driven work permits, study permits, spousal sponsorship, and — more than anything — their NOC: the occupation code that decides which programs are open to them. Questions are answered in general terms, without identifying anyone, so nobody has to disclose their case in front of others.
There is nothing to register for. The direct link, the meeting ID and the passcode are on this page, the time is shown in your own city, and the button beside your time opens the meeting when it starts. If you are a client, this is free access to your Authorized Representative in addition to your paid service; if you are a prospect, it is the honest way to judge a representative before you hire one.
Start with the most important step: your NOC
Before you explore any Canadian immigration program in detail, know your NOC (National Occupational Classification). Many applications are delayed or refused simply because the job duties do not match the selected NOC code — the most common and avoidable mistake in the whole process. Complete the free NOC evaluation first: https://cigap.ca/noc. It identifies the correct NOC from your actual duties and shows your eligibility across Canada.
Then attend the Authorized Representative Q&A
- Prospects: please watch the immigration YouTube videos before attending any free Q&A.
- Clients: bring any question. Paid access to your AR matters, but this is a free meeting.
- Come with your questions ready to post in the chat. They are answered in general terms without identifying you, and are not in open view of other participants.
- This is a Q&A, not an information session. Canada offers several pathways — ask and learn.
- Sessions are free and scheduled long-term; if the AR is called away, join the following week.
Choosing a representative
You may represent yourself, but if you hire someone, follow the Canadian Government's rules on who may represent you: learn about representatives (canada.ca). For how to select an agent-free Canadian Authorized Representative, see ircnews.ca/consultant. Q&A sessions are conducted by Joy Stephen, Licensed Immigration Practitioner R419719.
An honest evaluation is how you judge a consultant or a Paid Authorized Representative. If someone suggests bringing another consultant's evaluation to "secure a discount", that often signals they cannot do a thorough assessment themselves. For a thorough evaluation by an experienced Paid Authorized Representative, request one here.
Before you join
Questions about the Friday Q&A
- Is the Friday Q&A really free?
- Yes. It is a free weekly session on Zoom, open to clients and prospects alike. There is no registration and no fee; the join link, meeting ID and passcode are on this page.
- Who answers the questions?
- Joy Stephen, a licensed Canadian immigration practitioner — a Regulated Canadian Immigration Consultant, CICC R419719 — who acts as the Canadian Authorized Representative for clients of Polinsys.
- What time is the Friday Q&A in my country?
- The session is at 14:00 UTC every Friday. This page detects your time zone and shows your local time, with a countdown and a button that opens the meeting; a table lists the time in Toronto, Vancouver, London, Dubai, Mumbai, Manila, Sydney and other cities.
- What can I ask?
- Anything about Canadian immigration: Express Entry and CRS points, Provincial Nominee Programs, LMIA and work permits, study permits, spousal sponsorship, your NOC and how your work experience is assessed. Questions are answered in general terms without identifying you.
- Do I need to prepare?
- Know your NOC before you come — most delays in Canadian applications trace back to a wrong occupation code. A free NOC evaluation is available through the subscription page. Prospects are asked to watch the introductory YouTube videos first so the session can go straight to questions.
- Can the session be cancelled?
- Rarely. Sessions are scheduled long-term; if the representative is called away, the page shows the notice and the session resumes the following Friday.